
PRIVACY POLICY
Effective Date: January 26, 2026
In accordance with Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (Law 25).
1. Person in Charge of the Protection of Personal Information
In accordance with Law 25, the person responsible for the protection of personal information at Genre humain Inc. is:
Tanya Iermieri
Co-Founder and Vice President, Development and Transformation
Email: info@genrehumain.ca
The Privacy Officer oversees compliance with applicable privacy legislation.
2. Scope and Application
Genre humain Inc. (“we”, “our”, “us”) operates the website https://fr.genrehumain.ca/ (the “Service”).
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you use our Service.
3. Personal Information We Collect
We collect only the personal information necessary for the purposes identified below.
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a) Information You Provide Directly
This may include:
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First and last name
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Email address
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Telephone number
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Mailing address
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Any information voluntarily submitted via forms
We do not collect employment-related information, resumes, or sensitive personal information (such as health information, biometric data, financial information, or government-issued identification) through our website.
b) Automatically Collected Information
When you use our Service, we may collect:
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IP address
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Browser type and version
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Device identifiers
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Pages visited
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Time and date of visits
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Referring URLs
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Usage analytics data
c) Cookies and Tracking Technologies
We use cookies and similar technologies to ensure the proper functioning, security, and performance of our website.
Cookies are small text files stored on your device when you visit a website. They help us improve your browsing experience and understand how our website is used.
Categories of Cookies We Use
1. Strictly Necessary Cookies
These cookies are essential for the operation and security of our website. They enable core functions such as:
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Page navigation
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Secure access to areas of the site
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Session management
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Protection against fraudulent or malicious activity
These cookies cannot be disabled, as the website would not function properly without them.
[Confirm that a compliant cookie consent mechanism is implemented.HOW TO]
A cookie consent mechanism is implemented to allow users to accept or refuse non-essential cookies. Users may modify their preferences at any time through the cookie management tool available on our website.
You may withdraw your consent at any time by adjusting your browser settings or cookie preferences.
4. Purposes for Collection
We collect personal information for the following purposes:
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To provide and maintain our Service
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To communicate with you
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To respond to inquiries
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To improve website performance
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To comply with legal obligations
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To conduct analytics and marketing activities (where consent has been obtained)
We do not use personal information for purposes other than those identified without obtaining additional consent, unless permitted by law.
5. Legal Basis for Processing
We collect and process personal information based on:
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Your consent
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The necessity to perform a contract
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Compliance with legal obligations
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Our legitimate business interests, where permitted by law
You may withdraw your consent at any time, subject to legal or contractual restrictions.
6. Disclosure of Personal Information
We may share personal information with:
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Service providers that support our business operations (including secure cloud-based platforms such as Wix.com used and other platforms used for client management and communications)
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Professional advisors
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Government authorities where legally required
We may use secure third-party cloud service providers for storage, client relationship management, and business operations.
All service providers are contractually required to maintain confidentiality and appropriate safeguards.
We do not sell personal information.
7. Cross-Border Transfers
Personal information may be stored or processed outside Quebec or Canada, including by service providers located in other jurisdictions.
Where personal information is transferred outside Quebec, we take reasonable steps to ensure that appropriate safeguards are in place and that the information receives a level of protection consistent with applicable privacy legislation.
8. Retention of Personal Information
We retain personal information only for as long as necessary to fulfill the purposes identified in this policy, or as required by law.
When personal information is no longer required, it is securely destroyed or anonymized.
Retention periods are determined based on the nature of the information, the purposes for which it is collected, and applicable legal requirements. Detailed retention schedules are defined in our internal data governance policy.
9. Your Rights Under Law 25
Under applicable legislation, you have the right to:
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Access your personal information
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Request correction of inaccurate information
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Withdraw your consent
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Request deletion of personal information, where permitted by law
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Request portability of computerized personal information
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File a complaint with the Commission d’accès à l’information du Québec (CAI)
To exercise your rights, contact us at: info@genrehumain.ca
We will respond within the time limits prescribed by law.
10. Automated Decision-Making
We do not use personal information to make decisions based solely on automated processing that would significantly affect you.
11. Confidentiality Incidents
In the event of a confidentiality incident presenting a risk of serious harm, we will:
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Notify affected individuals
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Notify the Commission d’accès à l’information where required
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Take reasonable steps to reduce the risk of harm
12. Security Safeguards
We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the information, including:
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Secure hosting environments:
Our website is hosted on the Wix.com platform. Wix.com provides the online infrastructure that enables us to operate our website and offer our services.
Personal information collected through our website may be stored on Wix.com’s secure servers and databases. Wix.com maintains technical and organizational safeguards designed to protect personal information, including secure hosting environments, encryption in transit (SSL/TLS), and access controls.
Depending on Wix.com’s infrastructure, personal information may be stored outside Quebec or Canada. Where applicable, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable privacy legislation.
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We use industry-standard security measures, including encryption of data in transit (SSL/TLS), secure cloud storage environments, restricted access controls, and confidentiality agreements where appropriate.
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Confidentiality agreements
13. Children’s Privacy
Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors without parental consent.
14. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for their privacy practices.
15. Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date.
16. Contact and Complaints
For questions, requests, or complaints regarding this Privacy Policy:
Email: info@genrehumain.ca
If you are not satisfied with our response, you may contact:
Commission d’accès à l’information du Québec
www.cai.gouv.qc.ca